Updates / Survey Results / Get Involved

Subscribe


Subscribe online to receive updates.

Task Force Updates


New information, when available, will be posted to this section.

Comment / Survey Cards


Comment or Survey cards and deposit boxes are located throughout our East and West Valley Animal Care Centers as well as at the PetSmart Charities Everyday Adoption Center in Scottsdale. To further promote feedback, employees and volunteers often provide these cards to visitors. The survey results have been summarized below.
  1. May 2016
  2. April 2016
  3. March 2016
  4. January 2016
  5. December 2015
  6. November 2015
  7. October 2015
  8. September 2015
  9. August 2015
  10. July 2015
  11. June 2015
  12. May 2015
  13. April 2015
  14. March 2015
  15. February 2015
  16. January 2015

May 2016


A total of 97 surveys were received in May 2016.
  • 86% of our guests noted they were Greeted Upon Arrival.
  • 96% of our guests indicated they received the requested service.
  • 98% of our guests indicated they return again.
In rating overall cleanliness:
  • 82% of our guests rated the conditions as Good or Excellent.
  • 13% of our guests rated the conditions as Fair.
  • 4% of our guests rated the conditions as Poor.
Comments have been grouped into three categories - Positive, Neutral, Negative
  • 75% of the comments were Positive.
  • 13% of the comments were Neutral (with many being left blank).
  • 11% of the comments were Negative.