Policies & Procedures

About the Policies & Procedures

Ryan White Part A (RWPA) reviews and revises all Policies and Procedures annually and on an as needed basis. The Policies and Procedures outlined cover requirements for every contract and each service category.

Contract Policies

Grievance Policies

Service Category Policies

Each RWPA provider delivers specific services which must comply with the Planning Council Standards of Care. The following Policies and Procedures identify the purpose, requirements, definitions and billable units for each service category.

Related Documents

Standards of Care

The Planning Council develops Standards of Care for the Ryan White Part A Program. The Standards of Care allow for uniform methods of service delivery, monitoring, eligibility and fiscal accountability within each service category. All providers are required to follow the Standards of Care as a minimum standard to be met across each service category. To review the Standards of Care documents, please visit our Ryan White Planning Council Standards of Care page.